FAQ

How long does shipping take?

3-8 days standard domestic shipping. 6-14 days international.

Flags are printed to order and should take roughly 1-2 weeks to reach the final destination after ordering. 

Canvas art should take around a week.

Shipping estimates do not include weekends or holidays. We are not liable for carrier-related delays.

Can I return an item?

At this time, we do not offer returns. That said, if there’s a defect or issue with your order, please email us at support@xiilegions.com — we’ll make it right as fast as possible.

For exchanges, visit this page

My package is lost/undelivered?

See shipping policy page. We are not responsible for lost, stolen, or undelivered packages if shipping protection is not purchased. If you purchased shipping protection, send an email to support@xiilegions.com and we will resolve the situation.

 

Thank you for being a part of this journey.